Dedicated Account Manager
Sam Meaton is Royal Caribbean’s Account Manager and the main point of contact for candidates and the Royal Caribbean Miami-based HR team. Sam manages advertising, job boards, social media posts and referrals and he places a high emphasis on appropriate candidate selection, assessing qualifications, experience and personality.
Following a successful interview, Sam guides candidates through the hiring and onboarding process, liaising directly with Royal Caribbean team.
We manage a candidates onboarding experience, from various compliance requirements, through to arranging travel. To do this, Sam works closely with the relevant departments at Royal Caribbean, firstly with the onboarding team in the Philippines to ensure all of the paperwork is in place, then with the specialist schedulers in Miami to confirm their ship and start date. Once this is finalised, Sam guides candidates through medicals, visas, police checks, references and security training – at times this involves dealing directly with third parties, such as medical centres, referees and hotels.
Once candidates are approved, documents are in place and their flights are booked, Sam’s last responsibility is to wish them the best of luck as they start their dream role!